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A Knowledge Base
powerKNOW 1.2
powerKNOW is a web-based Knowledge Management Solution to save and share knowledge. Create your own Knowledge Base or Document Management System. It is very effective in managing different forms of existing Knowledge or creating new KnowHow. Critical and valuable Knowledge of an organization can be saved, structured, shared and transferred back into the business processes.Retrieval of Knowledge and Information can be significantly speeded up.
Released: 2005-08-23
Last Updated: 2007-10-12
License: $1190.00
Publisher: KLV GmbH
Language: English, German
Platform: Windows
Requirements: Microsoft .NET Framework 1.1, Internet Information Server, Microsoft SQL Server 2000 (or newer) or M
Install: Install and Uninstall
Lessons Learned Server for Windows 1.0.5
A knowledgebase system allowing to store, access, search and explore knowledge within your organization, department or team.
Released: 2006-11-27
Last Updated: 2007-02-27
License: $360.00
Publisher: LessonsLearnedServer
Language: English
Platform: Windows
Requirements: Apache, MySQL and PHP
Install: Install and Uninstall
Lessons Learned Server for Linux 1.0.5
A knowledgebase system allowing to store, access, search and explore knowledge within your organization, department or team.
Released: 2006-11-27
Last Updated: 2007-02-27
License: $360.00
Publisher: LessonsLearnedServer
Language: English
Requirements: Apache, MySQL and PHP
Install: Install and Uninstall
KnowledgeBase Deluxe 2.9
KnowledgeBase software for Windows: database management system with ready to use KB database solutions. KnowledgeBase Deluxe allows you to gather, organize, and manage information about all your frequently asked questions, product specification, product troubleshooting, service and support documents. KB Organizer Deluxe is easy to use and very intuitive. Use database solution included in the software or build your own with Designer.
Released: 2007-11-27
License: $75.00
Publisher: PrimaSoft PC
Language: English
Platform: Windows
Requirements: 32MB Ram
Install: Install and Uninstall
2004 kManager - Knowledge Management System 2004
www.kManager.com: Knowledge management software that integrates multiple knowledge management functions on a single platform. It is a core business application that complements other office applications. Two distinguishing factors set it apart from its competitors: (1) A level of integration and a set of features that replaces the need for multiple collaborative applications, and (2) A low total cost of ownership.
Last Updated: 2008-05-11
License: $499.00
Publisher: kManager.com
Language: English, Spanish, French, German, Italian
Platform: Windows
Requirements: Typical Java web server
Install: No Install Support
ManageEngine SupportCenter Plus 6.5
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
Released: 2007-11-27
License: Freeware
Publisher: AdventNet Inc
Language: English, Chinese, ChineseSimplified, ChineseTraditional, Dutch, French, German, Japanese, Portuguese, Spanish
Platform: Windows
Requirements: P III 1Ghz & more, 256 MB RAM
Install: Install and Uninstall
rapidHELP 2.1
This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security
Released: 2004-10-20
Last Updated: 2004-02-12
License: Freeware
Publisher: rapidHelp Software
Language: English, German
Platform: Windows
Requirements: Pentium 200 or equivalent, MS Windows 2000/XP, MS Internet Explorer 5.5 SP1 or higher, 15 MB free ha
Install: Install and Uninstall
Delphi Knowledge Base 1.5
Unique collection of Delphi tips and articles where Delphi programmers can find ideas, solutions and share their experience. This version of Delphi Knowledge Base gives user even more functions - new sorting, filtering and grouping criteria, bookmarking system and greatly improved DKB Update tool and new interface.
Released: 2004-07-29
License: $29.00
Publisher: Baltsoft
Language: English, Spanish, French
Platform: Windows
Requirements: CPU: P2; RAM: 64; HD: 20 MB;
Install: Install and Uninstall
Instant Knowledge Base 1.0
Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. Perfect for Help-Desk applications and perfect for anyone who wants to track information that can be searched.
Released: 2008-03-17
License: $29.99
Publisher: PC Experts
Language: English
Platform: Windows
Requirements: Windows XP, 2003, Vista
Install: Install and Uninstall
Adventnet ManageEngine ServiceDesk Plus 5.5
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
Released: 2007-11-27
Last Updated: 2008-04-25
License: Freeware
Publisher: AdventNet Inc
Language: English
Platform: Windows
Requirements: P III 1Ghz and above, 256 MB RAM
Install: Install and Uninstall

Good but Request ID issue. I think the product is good and provides a very communicative system between a client and support desk. I have a few issues with the Request ID (I...

Manageservice engine plus Is good to trial and helpful for me that working as purchasing so I am more consistent with my work

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